Inenco has been awarded TGP’s Platinum Accredited Quality Compliance Partner – recognition for meeting TGP’s compliance target for Energy Sales for over a year. An accolade which recognises that we sell in an ethical and compliant way.
Throughout January 2017 to June 2018 our sales have been regularly reviewed by TGP and their compliance team have recognised us for consistently high standards; resulting in our Platinum Accreditation. Inenco are the only partner in the UK to have maintained this high level of quality and compliance for over 18 months. Quality and compliance is something we pride ourselves on, client trust is very important to us and this is a testimony to that.
The UK business energy market is dominated by energy brokers, and TGP has spent a lot of time developing relationships and working with these brokers to ensure they are offering customers the best level of service. As well as taking strong action on any failings identified, TGP also has a program of recognition around those brokers that are shown through TGP’s monitoring program to be achieving a high level of performance against our high quality and compliance standards.
Accreditation is not a guarantee of perfection, but more a reflection that over a given period of time the Broker has been able to maintain an industry leading level of quality and compliance performance. The targets are set at a demanding level, which means a Broker needs to show a real ongoing commitment to compliance excellence to meet them.
Where a Broker achieves the required standard for the periods of time required, they will achieve the following accreditation levels:
Platinum – Maintained by Inenco from January 2017 – June 2018
Gold – 9 continuous months – Achieved by Inenco in September 2017
Silver – 6 continuous months – Achieved by Inenco in June 2017
Bronze – 3 continuous months – Achieved by Inenco in March 2017
This program officially commenced on the 1st Jan 2017.
Inenco are a completely independent energy consultancy, helping thousands of companies to purchase their commercial energy. Our team can help you beat the price increase by comparing business electricity prices and switching now!
Did you know? We are now also ISO 9001 accredited!
ISO 9001:2015 specifies requirements for a quality management system when an organisaation:
a) demonstrate an ability to consistently provide products and services that meet customer and applicable statutory and regulatory requirements, and
b) aims to enhance customer satisfaction through the effective application of the system, including processes for improvement of the system and the assurance of conformity to customer and applicable statutory and regulatory requirements.
Inenco passed the ISO 9001 audit in January 2018.